An Empirical Analysis of Usage Behavior by Content Type and Behavioral Orientation on a Mobile Music App

Recently, many mobile apps have made viable new business models such as in-app purchase. In this paper, we quantify how mobile app usage relates to the unique characteristics of behavioral orientations and content types, focusing on the interrelationship among content usage in the context of in-app purchase. Using a large-scale dataset of individual content usage in a particular music mobile app, we build a simultaneous equation panel data model to examine dynamic interdependent usage of mobile app. We find a positive temporal effect of self-oriented content usage (download) on other-oriented content usage (gift), based on behavioral orientation, and also a temporal interdependence between external (ringtone) and internal usage (mp3) based on types of content. We also find that the 4G communications standard increases content usage in this mobile app. These findings provide useful insights for mobile app developers, mobile network operators, content providers, and mobile device manufacturers

Stock market reaction to information technology investments: Towards an explanatory model

Online discussion forum, which plays an important role in online criticism, provides useful information such as online commentaries generated by other users. The paper uses regulatory focus theory to explain how online commentaries are processed differently depending on the user’s information processing style and how each self-regulatory mode moderates the impact of online commentaries on one’s overall evaluation of information. The study produces three major findings: (1) Promotion-focused users are more likely to distort online information than prevention-focused users do, (2) With hedonic information, information distortion will be stronger for promotion-focused users as compared to prevention-focused users, (3) With utilitarian information, information distortion will be stronger for prevention-focused people as compared to promotion-focused users. These finding have implications for online discussion forums in terms of how to manage users effectively and also how to prevent unintended criticism

Mobile Enterprise Systems, Agility, And Job Performance: A Perspective Of Information Science

Despite the increasing attention paid to the information quality of mobile enterprise systems, it is still not clear how they affect job performance. This study examines mobile enterprise systems (MES) to explain how organizational workers’ perceived job performance is increased from both the organizational agility and their habitual use and mobility, while also investigating the role of information quality of MES; quality, structure, and richness. Based on the literature on agility, habitual behavior, and information quality, we proposed a comprehensive research model. Based on a large-scale survey from employees who use MES in their workplace across industries, our finding suggest that both market agility and operational agility are positively associated with perceived job performance, and such agilities are positively associated with users’ habitual use and mobility. More importantly, we also found that information quality, structure, and richness of MES are positively associated with users’ habitual use and mobility. The present findings provide us with a deeper understanding of how organizational workers utilize MES and how informational characteristics of MES affect users’ behavior and organizational agility. We discuss the implications for research and practice

Understanding the Adoption of Mobile Data Services: A Value Perspective

Mobile data services (MDS) are wireless value-added pay-per-use services that have attracted increased attention in recent years. In the marketing and information system (IS) disciples, the ability of a service provider to offer a high level of value to its customers is regarded as a success. In this paper, a theoretical framework is proposed to investigate key drivers in wireless pay-per-use services behavior based on a value perspective. This study examines the role of three evaluation values, derived from marketing and IS literature, in adoption decisions. Potential adopters have no experience with MDS; thus, they likely conceive value based primarily on indirect experience with it, such as through advertisements or communication with peers. Most studies of MDS, however, have given little attention to the types of information sources that affect the formation of value that is obtained using MDS. In this study, the influence of members of social networks and secondary sources are regarded as the major sources of information. The proposed model is empirically tested using survey data collected from 287 potential adopters. The analysis results show that the proposed model, based on the aforementioned view of value, provides a significant explanation of the variance in the level of adoption intention toward MDS in individuals. The results of this study show that utilitarian and social values dominate adoption decisions while the impact of hedonic value in MDS acceptance is weaker than other values. Information from relevant others and from mass media play a critical role in forming the perceptions of value obtained from the use of MDS

Competitive Impacts of IT Innovation: An Empirical Analysis of Software Patents in the IT Industry

We investigate the impact of a firm’s software patents on rivals’ market value using data from the US IT industries. Theoretically, there are two countervailing forces influencing the competitive impact of software patents: market-stealing and spillover. Therefore, the net impact of a firm’s software patents on rivals depends on the relative magnitude of these two forces, and is essentially an empirical question. We find that a focal firm’s software patent stock is negatively associated with its rivals’ market value. In addition, we find interesting moderating effects of two factors: hardware patent stock and competitive intensity. Our results indicate that the focal firm’s hardware patent stock amplifies the negative impact of its software patent stock on rivals’ market value. Furthermore, we find that the competitive intensity of the industry mitigates the competitive impact of software patent stock

Do IT Patents Matter for Firm Value? The Role of Innovation Orientation and Environmental Uncertainty

IT industry has become patent-intensive due to the rapid advances in technology and the fierce competition among firms. While prior studies indicate financial returns from investments in IT patents are unclear, recent patent wars in IT industry suggest that IT patents may be of great value. We examine the impact of IT patents as an intangible IT resource on firm value in IT industry, while also considering the moderating effect of firms’ innovation orientation (exploitative vs. explorative). Moreover, we examine how environmental uncertainty influences the relationship between firms’ IT patents, innovation orientation, and performance. Our results suggest that the impact of IT patents on firm value is positive and significant. More importantly, we find that this impact varies depending on firms’ innovation orientation. Further, we find that the moderating effect of innovation orientation is influenced significantly by the two dimensions of environmental uncertainty (i.e., competitiveness and dynamism)

Does Give-and-Take Really Matter? Dynamics of Social Interactions in Social Network

Despite the increasing attention paid to the social interaction in online social networks, it is still not clear how social media users interact with each other, consume different content, and expand their social network. This study conceptualizes two types of user engagement (internal and external) and empirically examines the dynamics between user’s engagement, friends’ engagement, and network size. Using detailed social media activity data collected from over 20,000 Facebook users for three years, we find that when people externally engage in their friends’ social space rather than one’s own space, they can make more friends and also receive friends’ engagement in one’s own social space. However, when people receive more friends’ engagement in their social space and make more friends, they are likely to reduce their engagement in social media (both externally as well as internally). Our findings can provide useful insights for the literature on social ties, user-generated content, and online peer influence

THE FORMATION MECHANISM OF CONSUMER PRODUCT ATTITUDE IN ONLINE INFOMEDIARY

Abstract The online infomediary, playing an important role in e-commerce, provides more unbiased and refined product information than usual advertisement provided by online retailers. Interestingly, depending on its capability, the quality of product information is likely to differ. Also, given the fact that it enables consumers to grasp market price dispersion of products, the context of online infomediary is a good context to investigating the effects of price dispersion. Despite the several previous endeavors that studied the existence of price dispersion in e-commerce, the reaction of consumers to price dispersion have not been investigated in a comprehensive way. This paper uses the elaboration likelihood model to explain how the level of involvement with a product moderates the impact of price dispersion and product information quality on consumer product attitude in online infomediary. A study conducted to test hypotheses has largely confirmed our expectations: (1) Interaction effects between involvement and price dispersion on consumer product attitude is significantly confirmed. (2) For low-involvement consumers, price dispersion of a product positively affects consumer product attitude, and for high-involvement consumers, it produces a negative effect, (3) Low-involvement consumers are affected by price dispersion rather than the quality of product information, but high-involvement consumers are mainly affected by price dispersion when the quality of the product information is low. These findings have implications for online infomediaries in terms of how to manage their users

Smart Retail, Replaces All? Some? : Different Influence of Amazon Go to Local Restaurant Industry.

Amazon Go, the pioneering smart retailer, has been opening physical stores in metropolitan areas of the USA, and seductively distracted customers from adjacent competitors by provisioning quick-and-easy service. This study focuses on how the appearance of the smart retailer affects adjacent competing businesses. We constructed a panel dataset with various features and reviews of restaurants from Yelp.com, and created two dummies, , one if the restaurant is in a certain radius of a smart retailer and zero outside, and , one after the introduction and zero before. By using Difference-in-Difference estimation, we find that (1) negative impacts on the adjacent restaurants after Amazon Go compared to non-adjacent and before the appearance, and (2) less negative impact on adjacent fine-dining restaurants than fast-food restaurants. After Amazon Go, customers’ sentiments about the adjacent restaurants have changed more negatively. This paper may provide businesses with useful implications for their strategies

An empirical analysis of maturity model to assess information systems success: a firm-level perspective

This research investigates the relationship between IS investment and IS success and the moderating effects of IS maturity. We find the moderating role of IS maturity between IS investment and IS success with a contingency perspective. As administering a group survey of about 300 business executives across multiple industries, the results of this study indicate that IS investment is a critical antecedent of IS success, and IS maturity has a positive moderating effect on this relationship. The implication of the findings implies that global companies should consider the maturity of their IS management: as a crucial factor in maximising the effectiveness of IS investment